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Contacts

Calculations, selection, project lists and supplier cooperation. The fastest route is a clear enquiry: items or part numbers, quantities, requirements, timing. In working hours we usually reply within the hour.

Updated October 8, 2026

Contact channels

Phone+380 95 382 37 75Advice and orders by phone

Contact form

Message us

We reply within one business day — faster if you include the SKU or product link and your delivery city.

  1. 01

    Orders and advice

    Product selection, availability, order status, LED strip or power supply calculations.

  2. 02

    Wholesale and business

    Wholesale prices, invoices for companies and sole proprietors, project specifications, samples.

  3. 03

    Returns and warranty

    Returns within 14 days, warranty claims, exchanges. Message us first and we will explain how to proceed.

Enter a phone number or an email — one is enough.

Topic

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Opening hours

Monday — Friday
09:00–18:00
Saturday
10:00–15:00
Sunday
closed

Online orders are accepted around the clock. Messages received outside business hours are handled on the next business day.

Pickup

Pickup point address: [заповнити]. Confirm your order by phone or messenger before visiting — we will have it ready for you.

Company details

ФОП Знак В.В.
Tax ID (RNOKPP): [заповнити]
Address: [заповнити]

Contacts

Questions and answers

Can I send a list of products or a specification?
Yes. The clearer the enquiry, the faster we assess the options and reply. A spreadsheet, a project PDF, a photo of the list or simply a list in a message will do — including items that are not in the online catalogue.
What should I include in the message?
Names or part numbers, quantities, technical requirements, project timing or the type of cooperation you want to discuss. Suppliers — information about the brand, categories and the preferred cooperation model.
Which enquiries are handled here?
Calculations from a list, help with procurement, product questions, requests for a quotation and supplier cooperation. Returns and warranty too: quote your order number.
Can suppliers use this form?
Yes. The same form works for an introduction and for discussing terms. What we expect from manufacturers, importers and distributors is on the “For suppliers” page.
How fast do you reply?
Usually the same day: Viber and Telegram within the hour in working hours, email within a few hours. For complex enquiries with selection to a technical brief — once the details and priorities are clarified.
Can I come and see the goods?
Yes, at the warehouse in Kyiv by arrangement. Call ahead and we will have the items ready.

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